Email us
A real person reads it. If you are writing about a job advert or an application, including the job title and the company name will get you a faster answer.
Ask Thrive
There is a help button in the bottom corner of every page. It can answer the common questions straight away — how to post a job, how to apply, how matching works — without waiting for a reply.
Common things
You cannot get into your account
Go to the login page and use “Forgot it?”. Open the link in the newest email we send you — if you ask for a second link, the first one stops working.
You want your data, or you want it deleted
Both are in Settings → Privacy. You can download what we hold, and you can delete your account yourself — it happens immediately, and the Privacy Policy explains exactly what is removed and what is kept.
You want to report something on the site
Email the address above and tell us what you saw and where. If it is a job advert, the link to it is the most useful thing you can send.